Terms and Conditions

Last Updated: 30-09-2026

Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website, services, assessments, and training programs provided by Asian Pilot English Academy (APEA).

By accessing this website or purchasing any services, you agree to be bound by these Terms.

1 Legal Entity


Asian Pilot English Academy (APEA) is a trading name of:

Dragonfly Enterprises International Pty Ltd
(ABN: 29 170 588 649)

an Australian-registered proprietary limited company operating under Australian law.

All services, transactions, and contractual obligations are provided by and entered into with Dragonfly Enterprises International Pty Ltd.

2. Services Provided


APEA provides:

Free Diagnostic. Full ICAO-Aligned Assessment (human-reviewed readiness and pathway assessment, not licence-valid). CASA-Approved AELP Assessment, Australia only and face-to-face. ICAO Aviation English Program. Airline Interview Preparation Program. Bundles. Prices are provided privately after requirements are reviewed. This website is not a public price list.

Coaching and training may be delivered online. Formal CASA-approved AELP Assessment is Australia-only and face-to-face unless specifically approved otherwise.

3. ICAO Language Proficiency & Certification


3.1 ICAO Framework

The International Civil Aviation Organization (ICAO) defines global standards for aviation English language proficiency.

However, ICAO does not conduct or issue language assessments.

3.2 National Civil Aviation Authorities

ICAO language proficiency assessments are conducted by authorised examiners, approved by each country’s Civil Aviation Authority (CAA), and recorded on a pilot’s licence by that authority.

3.3 APEA Assessment Position

As at the time of accessing or using APEA services:

Free Diagnostic and Full ICAO-Aligned Assessment are not licence-valid. They do not issue an ICAO endorsement. Rob has CASA-approved AELP assessment capability in Australia only. That formal assessment is separate from the Free Diagnostic and the Full ICAO-Aligned Assessment. Asia pathways remain future-state.

3.4 Future Capability

Australia:

APEA has CASA-approved AELP assessment capability in Australia. Asia assessment pathways remain future-state only and are not current approvals.

No Asia-wide or global assessment authority is claimed unless a separate approval exists.

3.5 Referrals to Authorised Assessors

Where appropriate, APEA may:

Refer candidates to authorised or approved aviation English assessors where a formal local pathway is required. In Australia, Rob has CASA-approved AELP assessment capability. That capability is Australia-only and face-to-face.

👉 Any referral does not constitute endorsement or guarantee of outcome.

3.6 User Responsibility

Users are responsible for:
  • Completing official ICAO assessments through authorised providers.
  • Complying with the requirements of their licensing authority.

4. Free Diagnostic


The free ICAO-aligned diagnostic:

  • Is a preliminary screening tool.
  • Provides a high-level indicative result only.
  • Does not constitute a formal or complete assessment.

APEA reserves the right to modify or withdraw this tool at any time.

5. Paid Assessment


5.1 Nature of Service

The Full ICAO-Aligned Assessment is human-reviewed. It includes speaking and audio review. There is no AI-based speaking score. Results are provided through a Results and Pathway Discussion. It is not licence-valid and is separate from CASA-approved AELP Assessment, which is Australia-only and face-to-face.

Speaking and audio submitted for the paid Full ICAO-Aligned Assessment are reviewed by a human assessor. Quiz items may be system-assisted. Speaking is never scored by AI.

5.2 No Guarantee

APEA does not guarantee:

  • Achievement of any ICAO level.
  • Improvement in performance.
  • Employment outcomes.

5.3 Refund Policy

Due to the digital and time-based nature of the service:

  • No refunds are provided once the assessment has commenced.
  • Refunds prior to access may be considered at APEA’s discretion.

6. Training Programs


6.1 General

Training programs are structured educational services designed to improve aviation communication skills.

6.2 No Outcome Guarantee

APEA does not guarantee:

  • ICAO assessment success.
  • Employment or airline selection.
  • Specific performance improvements.

6.3 Student Responsibilities

Students are responsible for:

  • Attending sessions.
  • Completing assigned work.
  • Actively participating.

6.4 Refund Policy

  • Training fees are non-refundable once the program has commenced.
  • Exceptions may be considered at APEA’s discretion.

7. Coaching Services


Coaching services are advisory and preparatory in nature.

APEA does not guarantee:

  • Interview success.
  • Employment outcomes.

8. Payments & Pricing


Public pages do not operate as an open price list. Fees are confirmed in a private offer after the candidate or organisation requirements, volume, and delivery model are reviewed. Payment terms are stated in that offer before checkout.

9. User Accounts


Users may be required to:

  • Register personal information.
  • Maintain the confidentiality of login credentials.

APEA is not responsible for unauthorised access due to user negligence.

10. Data Collection & Privacy


APEA collects user data including:

  • Name.
  • Email.
  • Country.
  • Assessment responses.
  • Audio or written submissions (where applicable).

This data is used to:

  • Deliver services.
  • Provide results and feedback.
  • Communicate with users.

Full details are outlined in the Privacy Policy.

11. Data Sharing & Referrals


11.1 Consent-Based Sharing

Where APEA facilitates referral to:

  • Authorised or approved aviation English assessors.
  • Aviation training providers.
  • Relevant third parties.

User information will only be shared with third parties where the user has provided explicit consent.

11.2 Scope of Shared Data

May include:

  • Name.
  • Email.
  • Location.
  • Relevant assessment information.

11.3 No Liability

APEA is not responsible for:

  • Actions of third-party providers.
  • Outcomes of external assessments.
  • Services delivered by referred parties.

12. Intellectual Property


All APEA materials are protected, including:

  • Assessment systems.
  • Questions and scenarios.
  • Training content.
  • Course structures.
  • Audio, video, and written materials.

Users must NOT:

  • Copy.
  • Share.
  • Reproduce.
  • Distribute.
  • Reverse engineer.

any content without written permission.

Access Restrictions

Certain content is only accessible:

  • After registration.
  • After payment.
  • Within secure systems.

13. Limitation of Liability


To the maximum extent permitted by law:

APEA is not liable for:

  • Any direct or indirect loss.
  • Licensing outcomes.
  • Assessment results.
  • Employment outcomes.

14. Changes to Services


APEA may:

  • Modify course content.
  • Update assessments.
  • Change delivery methods.

without prior notice.

15. Termination


APEA may suspend or terminate access if:

  • Terms are breached.
  • Misuse occurs.
  • Content is copied or distributed.

16. Governing Law


These Terms are governed by the laws of Australia.

17. Contact


For enquiries:

Asian Pilot English Academy

Email: info@asianpilotenglishacademy.com

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