Privacy Policy
APEA is committed to handling personal information responsibly and transparently.
Last Updated: 22-05-2026
1. Introduction
This Privacy Policy explains how Asian Pilot English Academy (APEA) collects, uses, stores, and discloses your personal information.
APEA is a trading name of:
Dragonfly Enterprises International Pty Ltd
(ABN: 29 170 588 649)
an Australian-registered proprietary limited company operating under Australian law.
We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy and data protection laws, including the Australian Privacy Act 1988 (Cth).
2. What Information We Collect
We may collect the following types of personal information:
Personal Information
- Full name.
- Email address.
- Country of residence.
- Aviation experience level.
Assessment & Performance Data
- Responses to diagnostic and assessment questions.
- Written answers.
- Audio recordings (if applicable).
- Performance scores and evaluations.
- Communication performance analysis and feedback.
Technical & Usage Data
- IP address.
- Browser type.
- Device type.
- Operating system.
- Pages visited and interaction data.
- Cookies and analytics data.
3. How We Collect Your Information
We collect your information when you:
- Visit and use our website
- Complete the free diagnostic
- Purchase or complete a paid assessment
- Register an account
- Submit audio or written responses
- Contact us directly
- Subscribe to communications
4. How We Use Your Information
We use your information to:
- Deliver diagnostic and assessment results
- Provide training and coaching services
- Personalise your learning experience
- Recommend appropriate training pathways
- Communicate with you (including email follow-ups)
- Improve our services, systems, and assessments
- Comply with legal obligations
5. Assessment Data & Audio Recordings
Where applicable:
- By submitting assessment responses or participating in assessment activities, you consent to the recording, storage, and review of audio submissions where applicable.
- Assessment data may be manually or system-evaluated
- Information is used to assess communication performance and provide feedback
This data may also be used to improve training methodologies and assessment quality.
6. Referral to Certified ICAO Assessors
Consent-Based Sharing
APEA may offer to:
- Refer you to certified ICAO language assessors
- Introduce you to authorised aviation training providers
Your personal information will only be shared with third parties where you have provided explicit consent.
Information Shared May Include:
- Name
- Email address
- Country
- Relevant assessment outcomes
Third-Party Responsibility
APEA is not responsible for:
- Services provided by third-party assessors
- Outcomes of external assessments
7. Marketing & Communications
We may contact you regarding:
- Assessment results
- Training recommendations
- Course updates
- Relevant aviation communication services
Opt-Out
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails.
- Contacting us directly.
APEA does not sell personal information to third parties.
8. Cookies & Analytics
We use cookies and analytics tools to:
- Understand user behaviour
- Improve website performance
- Optimise user experience
You can disable cookies via your browser settings.
9. Data Storage & Security
We take reasonable steps to protect your personal information, including:
- Secure hosting environments
- Access controls and authentication
- Encrypted data transmission where applicable
However, no system is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
As APEA operates internationally:
- As APEA operates internationally, your personal information may be stored, processed, or accessed in Australia or other jurisdictions where our service providers operate.
- By using our services, you consent to this transfer.
11. Access & Correction
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of information where legally permissible.
Requests may be submitted via the contact details listed below.
12. Data Retention
We retain personal information only as long as necessary to:
- Deliver services.
- Meet legal obligations.
- Improve our systems.
13. Third-Party Services
We may use third-party providers for:
- Payment processing.
- Email delivery.
- Data storage.
- Analytics.
These providers operate under their own privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on this page.
15. Contact
For privacy-related enquiries:
Asian Pilot English Academy
Email: info@asianpilotenglishacademy.com