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Terms and Conditions

Last Updated: 22-05-2026

Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website, services, assessments, and training programs provided by Asian Pilot English Academy (APEA).

By accessing this website or purchasing any services, you agree to be bound by these Terms.

1 Legal Entity

Asian Pilot English Academy (APEA) is a trading name of:

Dragonfly Enterprises International Pty Ltd
(ABN: 29 170 588 649)

an Australian-registered proprietary limited company operating under Australian law.

All services, transactions, and contractual obligations are provided by and entered into with Dragonfly Enterprises International Pty Ltd.

2. Services Provided

APEA provides:

  • ICAO-aligned English diagnostics (free and paid).
  • Aviation English training programs.
  • Airline interview preparation and coaching.
  • Educational resources related to aviation communication.
     

All services are delivered online unless otherwise stated.

3. ICAO Language Proficiency & Certification

3.1 ICAO Framework

The International Civil Aviation Organization (ICAO) defines global standards for aviation English language proficiency.

However, ICAO does not conduct or issue language assessments.

3.2 National Civil Aviation Authorities

ICAO language proficiency assessments are conducted by authorised examiners, approved by each country’s Civil Aviation Authority (CAA), and recorded on a pilot’s licence by that authority.

3.3 APEA Assessment Position

As at the time of accessing or using APEA services:

  • APEA does not currently provide officially recognised ICAO language proficiency certification or licence endorsement services in any jurisdiction.
  • Any diagnostic, assessment, or level estimate provided by APEA is:
    • Indicative only.
    • Based on internal evaluation methods.
    • Not valid for licence endorsement.

3.4 Future Capability

APEA may, in the future:
  • Become authorised to conduct ICAO-compliant assessments in specific jurisdictions (e.g. Australia).
  • Expand assessment capability across Asia, subject to regulatory approval.

No such capability is claimed unless formally authorised.

3.5 Referrals to Certified Assessors

Where appropriate, APEA may:
  • Recommend certified ICAO examiners.
  • Refer users to their relevant Civil Aviation Authority.
  • Facilitate introductions to approved assessment providers.

👉 Any referral does not constitute endorsement or guarantee of outcome.

3.6 User Responsibility

Users are responsible for:
  • Completing official ICAO assessments through authorised providers.
  • Complying with the requirements of their licensing authority.

3.6 User Responsibility

Users are responsible for:
  • Completing official ICAO assessments through authorised providers.
  • Complying with the requirements of their licensing authority.

4. Free Diagnostic

The free ICAO-aligned diagnostic:

  • Is a preliminary screening tool.
  • Provides a high-level indicative result only.
  • Does not constitute a formal or complete assessment.

APEA reserves the right to modify or withdraw this tool at any time.

5. Paid Assessment

5.1 Nature of Service

The paid assessment may include:

  • Scenario-based questions.
  • Listening and comprehension tasks.
  • Written or spoken responses.
  • Manual or hybrid evaluation.

5.2 No Guarantee

The paid assessment may include:

  • Achievement of any ICAO level.
  • Improvement in performance.
  • Employment outcomes.

5.3 Refund Policy

Due to the digital and time-based nature of the service:

  • No refunds are provided once the assessment has commenced.
  • Refunds prior to access may be considered at APEA’s discretion.

6. Training Programs

6.1 General

Training programs are structured educational services designed to improve aviation communication skills.

6.2 No Outcome Guarantee

APEA does not guarantee:

  • ICAO assessment success.
  • Employment or airline selection.
  • Specific performance improvements.

6.3 Student Responsibilities

Students are responsible for:

  • Attending sessions.
  • Completing assigned work.
  • Actively participating.

6.4 Refund Policy

  • Training fees are non-refundable once the program has commenced.
  • Exceptions may be considered at APEA’s discretion.

7. Coaching Services

Coaching services are advisory and preparatory in nature.

APEA does not guarantee:

  • Interview success.
  • Employment outcomes.

8. Payments & Pricing

  • All prices are listed in AUD unless otherwise stated.
  • Payment must be made in full prior to access.
  • APEA reserves the right to change pricing at any time.

9. User Accounts

Users may be required to:

  • Register personal information.
  • Maintain the confidentiality of login credentials.

APEA is not responsible for unauthorised access due to user negligence.

10. Data Collection & Privacy

APEA collects user data including:

  • Name.
  • Email.
  • Country.
  • Assessment responses.
  • Audio or written submissions (where applicable).

This data is used to:

  • Deliver services.
  • Provide results and feedback.
  • Communicate with users.

Full details are outlined in the Privacy Policy.

11. Data Sharing & Referrals

11.1 Consent-Based Sharing

Where APEA facilitates referral to:

  • Certified ICAO examiners.
  • Aviation training providers.
  • Relevant third parties.

User information will only be shared with third parties where the user has provided explicit consent.

With explicit user consent

11.2 Scope of Shared Data

May include:

  • Name.
  • Email.
  • Location.
  • Relevant assessment information.

11.3 No Liability

APEA is not responsible for:

  • Actions of third-party providers.
  • Outcomes of external assessments.
  • Services delivered by referred parties.

12. Intellectual Property

All APEA materials are protected, including:

  • Assessment systems.
  • Questions and scenarios.
  • Training content.
  • Course structures.
  • Audio, video, and written materials.

Users must NOT:

  • Copy.
  • Share.
  • Reproduce.
  • Distribute.
  • Reverse engineer.

any content without written permission.

Access Restrictions

Certain content is only accessible:

  • After registration.
  • After payment.
  • Within secure systems.

13. Limitation of Liability

To the maximum extent permitted by law:

APEA is not liable for:

  • Any direct or indirect loss.
  • Any direct or indirect loss.
  • Licensing outcomes.
  • Assessment results.
  • Employment outcomes.

14. Changes to Services

APEA may:

  • Modify course content.
  • Update assessments.
  • Change delivery methods.

without prior notice.

15. Termination

APEA may suspend or terminate access if:

  • Terms are breached.
  • Misuse occurs.
  • Content is copied or distributed.

16. Governing Law

These Terms are governed by the laws of Australia.

17. Contact

For enquiries:

Asian Pilot English Academy

Email: info@asianpilotenglishacademy.com

©  2025 Asian Pilot English Academy

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